Simon Bailie

Community Builder
Hi,
I have setup a paid membership with a 100% coupon code. The coupon code discounts the fee but the user still needs to enter credit card details? Why is this the case?
Thanks
Hi Simon! 👋

Am I correct to assume that this coupon is 100% off once? Memberstack will always require a credit card unless the coupon is for 100% off forever. https://help.memberstack.com/en/articles/4098536-grant-free-access-to-paid-memberships

Would you like to be able to override that so folks can apply a 100% off coupon once and not have to enter a credit card? If so, could you explain why that's important for you?
Thanks Duncan,

I was able to change the membership to a one-time payment forever so the coupon now works too.